What’s new in Custlo

Get ready to revolutionize customer relationships...

Change Log

20 May 2026
20 May 2026
Brand-New Customer Account Layout & Templates
  • Next-Generation Customer Account UI
  • The new "My Profile" landing page now acts as a comprehensive dashboard, displaying Account Details, Default Address, and Recent Orders at a single glance.
  • Enjoy a beautifully structured grid-based layout that minimizes vertical scrolling and highlights key customer actions.
  • Choose from our curated collection of modern, responsive templates to easily match your customer portal with your store's premium branding.
New Feature
01 April 2026
01 April 2026
Customer Portal – Advanced Analytics

Get deeper insights into your customer portal:

  • Track portal visits, page views, and reorders
  • View total reordered product value
  • Visualized with simple and interactive charts
Improvement
25 March 2026
25 March 2026
Cashback - Product Page Block

Showcase cashback offers directly on product pages to drive conversions.

Highlight incentives like: Earn 10% of your order value as store credit and redeem it on your next purchase.

Note: This feature applies only to order-based cashback programs (workflow). Learn more about cashback workflows.

Improvement
15 March 2026
15 March 2026
Added New Rewards on Cashback (Store Credit)

Introduce multiple reward types to boost engagement:

  • Signup reward
  • Newsletter subscription reward
  • Birthday reward
  • Order amount reward
  • Specific product reward
  • Specific collection reward
Improvement
08 March 2026
08 March 2026
Order Editing on Customer Account Dashboard

Allow customers to make changes to their orders before fulfillment directly from the customer account dashboard without contacting support.

New Feature
10 January 2026
10 January 2026
B2B File Upload

Allow B2B customers to upload required documents during:

  • Registration process
  • Order placement
New Feature
05 January 2026
05 January 2026
Order Editing

Let customers edit their orders after checkout, including:

  • Address changes
  • Quantity updates
  • Item modifications
New Feature
28 December 2025
28 December 2025
AI Assistant

AI-powered assistant to help customers with:

  • Order queries
  • Tracking updates
  • Instant support responses
New Feature
24 December 2025
24 December 2025
Klaviyo Integration

Sync customer and order data seamlessly with Klaviyo for personalized email and SMS marketing campaigns.

New Feature
22 December 2025
22 December 2025
Omnisend Integration

Enable advanced omnichannel marketing by integrating your store with Omnisend.

New Feature
12 December 2025
12 December 2025
Mailchimp Integration

Connect your store with Mailchimp to automate campaigns and grow your audience efficiently.

New Feature
05 December 2025
05 December 2025
Custlo Integration with Shopify Flow

Improved and stabilized integration with Shopify Flow for seamless automation workflows.

Improvement
02 October 2025
02 October 2025
Post-Purchase Experience

Engage customers after checkout with:

  • Post-purchase actions
  • Status updates
  • Product recommendations
New Feature
October 2025
October 2025
Compatibility with New Shopify Themes

Updated the app to ensure full compatibility with new Shopify themes such as Horizon and other OS 2.0 themes.

Bug Fix
18 September 2025
18 September 2025
New Customer Account Layout (Legacy Style)

Introduced a modern customer account experience while retaining the familiarity of the legacy layout.

New Feature
03 August 2025
03 August 2025
Cashback (Store Credit)

Reward customers with cashback and build long-term brand loyalty.

New Feature
27 July 2025
27 July 2025
B2B Registration Forms

Create custom forms for wholesale customer onboarding and approvals.

New Feature
25 June 2025
25 June 2025
Shipping Methods Customization

Customize how shipping options appear using dynamic rules.

New Feature
23 June 2025
23 June 2025
Payment Methods Customization

Easily manage rules to:

  • Show payment methods
  • Hide payment methods
  • Reorder payment options during checkout
New Feature
May 2025
May 2025
Customer Account Creation Issue Resolved

Fixed a bug that prevented new customer account creation.

Bug Fix
January 2025
January 2025
Invoice Falcon Integration Issue Fixed

Resolved syncing errors with the Invoice Falcon app.

Bug Fix

🚀 Upcoming Features Roadmap

Here’s what we’re building to enhance your experience — and when to expect it.

Wishlist Feature (All Accounts)
Future🎯 Q3/Q4 2026
Wishlist Feature (All Accounts)

Let users save favorite products for easy future purchases

🧪 Coming Soon
AI Assistant in Sidebar
Future🎯 Q3/Q4 2026
AI Assistant in Sidebar

Your AI assistant is always within reach, accessible from any page, anytime.

🧪 Coming Soon