What’s new in Custlo

Get deeper insights into your customer portal:

• Track portal visits, page views, and reorders
• View total reordered product value
• Visualized with simple and interactive charts

Allow customers to make changes to their orders before fulfillment directly from the customer account dashboard—without contacting support.

Introduce multiple reward types to boost engagement:

• Signup reward
• Newsletter subscribe reward
• Birthday reward
• Order amount reward
• Specific product reward
• Specific collection reward

Showcase cashback offers directly on product pages to drive conversions.

Highlight incentives like: “Earn 10% of your order value as store credit and redeem it on your next purchase.”

Note: This feature applies only to order-based cashback programs (workflow). Learn more about cashback workflows.

Allow B2B customers to upload required documents during:

• Registration process
• Order placement

Let customers edit their orders after checkout, including:

• Address changes
• Quantity updates
• Item modifications

AI-powered assistant to help customers with:

• Order queries
• Tracking updates
• Instant support responses

Sync customer and order data seamlessly with Klaviyo for personalized email and SMS marketing campaigns.

Enable advanced omnichannel marketing by integrating your store with Omnisend.

Connect your store with Mailchimp to automate campaigns and grow your audience efficiently.

Improved and stabilized integration with Shopify Flow for seamless automation workflows.

Introduced support for three different cashback templates to enhance display and flexibility.

Engage customers after checkout with:

• Post-purchase actions
• Status updates
• Product recommendations

Introduced a modern customer account experience while retaining the familiarity of the legacy layout.

Reward customers with cashback and build long-term brand loyalty.

Create custom forms for wholesale customer onboarding and approvals.

Easily manage rules to:

• Show payment methods
• Hide payment methods
• Reorder payment options during checkout

Customize how shipping options appear using dynamic rules.

Integrated with Parcel app to show tracking updates directly in the customer dashboard.

Optimized specifically for mobile display.