Let an intelligent AI assistant handle customer queries like order tracking, cancellations, address updates, and profile changes instantly.
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From order lookups to address changes - your Al assistant handles it all without human intervention.
Customers can check the status of any order - last order, by date, by order number, or full history - in seconds.
Customers can cancel unfulfilled orders instantly. The Al confirms intent before acting, preventing accidental cancellations.
Let customers fix shipping addresses on pending orders without contacting your support team at all.
Send order invoices/receipts to customers on demand - automatically resolved for logged-in users, email-verified for guests.
Customers can reorder any previous purchase with a single message. The Al builds a cart link instantly.
Update name, addresses, and account details - all through natural conversation. No forms, no friction.
HOW IT WORKS
STEP 01
The customer types their question in plain language — “where is my order?”, “cancel my order”, “change my address”
STEP 02
The AI identifies the intent, picks the right action, and collects any missing info before proceeding
STEP 03
The request is processed directly through your Shopify store — no human involvement needed
STEP 04
The customer gets a real-time response and confirmation — faster than any human support agent could ever respond
See exactly how the assistant responds in common customer situations — so you know what's automated.
The AI collects the guest's email and order number, sends a secure 6-digit verification code, then reveals full order details — all without a human agent.
The AI confirms the request (“Are you sure?”), waits for the customer to confirm, then cancels the order immediately — preventing both accidental cancellations and buyer's remorse escalations.
As long as the order is unfulfilled, the AI collects the corrected address fields and updates it directly in Shopify — saving you a failed delivery, a return, and an angry customer.
The AI finds the customer's previous order and builds a pre-filled cart link with the same items — the customer clicks once and they're at checkout.
UNDER THE HOOD
Every action is hardened with validation, confirmation flows, and permission checks — so only the right action runs at the right time.
Fetch all orders placed on a specific date for a logged-in customer
Instantly retrieve the most recent order — no ID needed
Lookup a specific order by number (e.g. #1234) or Shopify GID
Return up to 50 past orders for any logged-in customer
Cancel unfulfilled orders after intent confirmation
Email receipts/invoices — auto-email for logged-in, collected for guests
Build a reorder cart URL from any past order
Fix addresses on unfulfilled orders before they ship
View email, addresses, total spent and account details
Add a new shipping address to the customer's address book
Update first or last name on the customer account
Show a customer their current store credit balance instantly
Send a 6-digit OTP to verify guest identity before sharing order data
Validate guest OTP code and return full order details securely
Increase, decrease or remove items from an unfulfilled order
All sensitive actions are blocked for guests — logged-in only with validation
Your customers expect instant answers. Every delayed response is a lost sale, a cancelled order, or a negative review. Install your AI assistant today — and let it handle the heavy lifting.
INSTALL ON MY SHOPIFY STORE →ALWAYS AVAILABLE
AUTOMATED ACTIONS
AVG RESPONSE TIME
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