If you’ve ever opened Shopify’s customer account page and felt a little underwhelmed, you’re not alone. Most merchants reach a point where the default dashboard just feels too basic for the kind of experience modern customers expect.
Today’s shoppers want more than just their name, email, and order list. They want a proper account hub — a place to check membership status, update business details, view store credit, upload documents, or manage anything that matters to your brand.
Unfortunately, Shopify’s default customer dashboard gives you almost no flexibility. No custom fields. No sections. No way to show extra customer data. That’s where the frustration begins — for both merchants and customers.
This guide will show you how to display custom customer metafields inside the Shopify customer account dashboard using Custlo — without writing a single line of code.
Why This Matters: The Real Problem Shopify Merchants Face
Almost every Shopify merchant eventually asks the same question: “Why can’t my customers update more information inside their accounts?”
Shopify’s default dashboard only supports basic fields like:
- Name
- Address
- Phone number
Now imagine running a store that needs GST numbers, company details, birthdays, loyalty tiers, or customer preferences. With Shopify alone, customers cannot view or update this information after signup.
This leads to repeated support tickets, incorrect data, poor personalization, and extra manual work for your team. This is the exact pain point Custlo is built to solve.
Legacy vs New Shopify Customer Accounts (Simple Explanation)
Shopify currently offers two types of customer account systems — and both have major limitations when it comes to showing custom metafields.
A. Legacy Customer Accounts
- Email + password login
- Theme customization using Liquid
- Extra fields require developer work
- Outdated front-end experience
B. New Customer Accounts (Passwordless)
- Login via one-time email code
- Faster and modern UI
- Extremely limited customization
- No metafield visibility without apps
Reality: Neither system is built for showing custom customer data. That’s why merchants rely on a dedicated Shopify customer dashboard app like Custlo.
What Are Shopify Customer Custom Metafields?
A customer metafield is simply extra information you want to store about a customer.
Common examples include:
- GST / VAT Number
- Company name
- Date of birth
- Loyalty tier
- Industry or profession
- Shipping preferences
- Custom internal notes
Shopify allows you to store this data — but does not allow customers to see or update it on the dashboard. That’s the biggest UX gap merchants face today.
The Hard Way vs The Custlo Way
The Hard Way (Default Shopify)
Without an app, merchants must create metafields, write Liquid code, build custom forms, sync data manually, and maintain everything through theme updates. This costs hours or days of developer time.
The Custlo Way (No Coding)
Custlo makes this simple:
- Add custom fields inside Custlo
- Drag and drop them into the dashboard
- Publish instantly
Customers can now see and update their metafields immediately — no Liquid, no scripts, and zero risk to your theme.
How Custlo Shows Custom Metafields Inside the Customer Dashboard
Profile Section
Customers can view and edit both basic Shopify details and all custom metafields in one clean, mobile-friendly layout.
Dashboard Panels
Depending on your setup, you can also display total spent, order count, cashback, and store credits — turning the dashboard into a mini customer portal.
Custom Forms
Use Custlo’s form builder to collect additional information during signup or after account creation.
Menu Customization
Reorder sections, rename tabs, add icons, or hide unused areas — all through a visual menu editor.
Step-by-Step: How to Show Metafields Using Custlo
- Install Custlo from the Shopify App Store
- Open the Custom Fields section
- Add text, dropdown, date, or number fields
- Drag and drop fields into your dashboard layout
- Save and publish
Your customers will instantly see and manage these fields inside their account.
Why This Increases Revenue (Real ROI)
- Better customer segmentation
- Higher repeat purchases
- Fewer support tickets
- More trust in your brand
- A fully branded customer experience
This isn’t just a UI upgrade — it’s a business upgrade.
Default Shopify vs Custlo
| Feature | Default Shopify | Shopify + Custlo |
|---|---|---|
| Customer Metafields | Not visible | Fully visible & editable |
| UI Customization | Very limited | Fully customizable |
| Dashboard Layout | Static | Modular & modern |
| Store Credit | Not built-in | Built-in cashback display |
| B2B Support | Weak | Strong (GST, company fields) |
Final Thoughts: Why Custlo Is the Easiest Solution
If you want a Shopify customer dashboard that feels modern, personalized, branded, and revenue-driven, Shopify alone isn’t enough.
Custlo gives you a ready-made, no-code way to show custom metafields, build onboarding forms, display store credit, and create a customer portal that actually works for your business.
Start your 14-day free trial on the Shopify App Store and give your customers the account experience they deserve.